Ghostino Casino Privacy Policy

At Ghostino Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our platform at https://www.ghostino.com/. By using our services, you acknowledge that you have read and understood this document. We are committed to handling your data responsibly and transparently, in accordance with applicable data protection laws and regulations.

Ghostino Casino is operated by Igloo Ventures SRL, licensed under Anjouan license ALSI-142311005-FI2. If you have any questions about how we handle your data, you can reach our support team at support@ghostino.com or via our 24/7 live chat.

1. Information We Collect

When you register and use our services, we may collect the following categories of personal data:

1.1 Registration and Account Data

Your name, date of birth, and contact details
Email address and username
Account login credentials (encrypted)
Country of residence and preferred language

1.2 Financial and Transaction Data

Cryptocurrency wallet addresses used for deposits and withdrawals
Transaction history, including deposits, withdrawals, and bonus activity
Information about minimum withdrawal amounts and any applicable fees

1.3 Technical and Usage Data

IP address, browser type, and device information
Cookies and similar tracking technologies
Pages visited, games played, and time spent on our platform
Data generated through your use of the Ghostino app or mobile version

1.4 Communication Data

Messages sent to our support team via live chat or email
Your preferences and feedback submitted to us

2. How We Use Your Information

We use the personal data we collect for the following purposes:

Account management: To create and maintain your Ghostino Casino login, manage your profile, and verify your identity
Service delivery: To process your deposits and withdrawals in cryptocurrency (BTC, ETH, USDT, and others), and to credit bonuses including the Ghostino bonus and welcome promotions
Legal compliance: To meet our obligations under anti-money laundering (AML) and Know Your Customer (KYC) requirements
Security: To detect and prevent fraud, unauthorized access, and other illegal activities
Personalization: To tailor your experience, including game recommendations across our 4,000+ game catalog
Marketing: To send you relevant promotions, including information about the Ghostino no deposit bonus or VIP Club updates — only where you have given us consent
Analytics and improvement: To analyze how our platform is used and improve functionality across desktop, mobile, and the Ghostino Casino app

3. Cookies and Tracking Technologies

At Ghostino Casino, we use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze platform traffic. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

Essential cookies: Required for the basic functioning of our site, including the Ghostino casino login process
Analytical cookies: Help us understand how visitors interact with our platform
Functional cookies: Remember your preferences such as language and currency settings
Marketing cookies: Used to deliver relevant advertisements and promotional content

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our services.

4. Data Sharing and Third Parties

We do not sell your personal information to third parties. However, we may share your data with:

Game providers: Such as Pragmatic Play, NetEnt, Evolution, and others, to deliver our gaming content
Payment processors: To facilitate cryptocurrency transactions through supported methods including WalletConnect for ETH
Regulatory and legal authorities: When required by law or our licensing obligations under Anjouan regulations
Service providers: Including cloud hosting, analytics, and fraud prevention partners who process data on our behalf under strict confidentiality agreements

All third parties we work with are required to handle your data in a manner consistent with this Privacy Policy and applicable law.

5. Data Retention

We retain your personal data for as long as your account remains active, and for a period after closure as required by applicable laws and our licensing obligations. Financial records and identity verification documents may be kept for a minimum of five years in accordance with AML regulations.

When data is no longer needed, we securely delete or anonymize it to prevent unauthorized access or misuse.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

The right to access the data we hold about you
The right to request correction of inaccurate information
The right to request deletion of your data, subject to legal limitations
The right to withdraw consent for marketing communications at any time
The right to object to or restrict certain types of data processing
The right to data portability, where technically feasible

To exercise any of these rights, please contact us at support@ghostino.com. We will respond to your request within a reasonable timeframe and in compliance with applicable data protection requirements.

7. Security Measures

We at Ghostino Casino implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include SSL encryption, secure server infrastructure, and strict internal access controls.

While we take every reasonable precaution to safeguard your information, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your Ghostino login and to keep your account credentials confidential.

8. Restricted Jurisdictions

Our services are not available to residents of certain countries, including but not limited to the United States and its territories, the United Kingdom, Cuba, Iran, North Korea, Syria, and others listed in our Terms and Conditions. We do not knowingly collect personal data from individuals residing in restricted jurisdictions. If we become aware that such data has been collected, we will take steps to delete it promptly.

9. Minors

Our platform is strictly intended for adults aged 18 and over. We do not knowingly collect or process personal data from minors. If you believe a minor has registered on our platform, please notify us immediately at support@ghostino.com and we will take swift action to close the account and remove associated data.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make significant changes, we will notify you via email or a prominent notice on our website. Your continued use of Ghostino Casino following any such update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us:

Email: support@ghostino.com
Live Chat: Available 24/7 on our website
Operator: Igloo Ventures SRL
Website: https://www.ghostino.com/

We are here to assist you and are committed to ensuring your experience with Ghostino Casino is safe, fair, and fully transparent from the moment you create your account to every session you enjoy on our platform.

Content updated: July 23, 2026