Ghostino Casino Terms and Conditions

Welcome to Ghostino Casino. By accessing or using our website at https://www.ghostino.com/, you agree to be bound by the terms and conditions set out below. We encourage you to read this document carefully before registering an account or placing any bets. Our terms govern your relationship with us as an operator and define the rights and obligations of both parties. If you do not agree with any part of these terms, please do not use our services.

1. About Us

At Ghostino Casino, we operate under the name of Igloo Ventures SRL. We hold a valid gaming licence issued by the Anjouan Licensing Services International (ALSI), licence number ALSI-142311005-FI2. Our platform was established to provide a secure, transparent, and entertaining gambling environment for players worldwide. We are committed to operating with integrity and in full compliance with applicable regulations.

2. Eligibility and Registration

To use our services, you must meet the following requirements:

  • You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
  • You must not be a resident of any restricted country listed in our policies, including but not limited to the USA, United Kingdom, Iran, North Korea, Cuba, Syria, and other specified territories.
  • You must provide accurate and truthful information during registration.
  • You must not hold more than one account with us at any time.
  • You must not be acting on behalf of another person when registering or playing.

At Ghostino Casino, we reserve the right to verify your identity at any point. Failure to provide adequate verification documents may result in suspension or closure of your account and forfeiture of any pending withdrawals.

3. Account Responsibilities

You are solely responsible for maintaining the confidentiality of your Ghostino Casino login credentials. We strongly advise against sharing your password with any third party. If you suspect unauthorised access to your account, you must notify us immediately at support@ghostino.com. We will not be liable for any losses resulting from failure to protect your login information.

Our Ghostino Casino platform requires that your account details remain up to date at all times. We may ask you to update your personal information periodically for compliance and security purposes.

4. Deposits and Withdrawals

4.1 Accepted Payment Methods

At Ghostino, we exclusively accept cryptocurrency transactions. Our supported currencies include BTC, BCH, LTC, DOGE, ETH, USDT, TRX, XRP, ADA, BNB, and USDC. We also support WalletConnect for ETH deposits. We do not accept fiat currency payments at this time.

4.2 Withdrawal Conditions

Our minimum withdrawal amount is $10 or the cryptocurrency equivalent. We process withdrawals to the same method used for the original deposit. Please note that WalletConnect is not supported for withdrawals. Withdrawals are usually processed instantly following blockchain confirmation, though some transactions may require up to 24 hours if subject to manual review.

At Ghostino Casino, we apply an 8% fee (minimum $4) on withdrawals where your deposit has not been wagered at least once. If your deposit has been wagered, withdrawals are free of charge. Monthly maximum withdrawal limits may apply and will be communicated through your account dashboard.

5. Bonuses and Promotions

We offer a generous welcome bonus of 200% up to 1 BTC plus 50 free spins to all newly registered players. Our Ghostino Casino bonus is subject to the following conditions:

  • Wagering requirement: 35x the bonus amount.
  • Bonus expiry: 7 days from the date of activation.
  • Maximum bet while bonus is active: $5 per spin or round.
  • Free spins winnings are subject to the same wagering requirements.

Our Ghostino bonus offers extend beyond the welcome package. We provide daily rakeback of up to 10% and weekly cashback of up to 15%, which is entirely wager-free. Our sports betting promotion includes a Comboboost feature offering combo-bet multipliers of up to 1.50x on selections of 4 or more with minimum odds of 1.5. We reserve the right to modify, suspend, or withdraw any promotional offer at any time without prior notice.

6. VIP Loyalty Programme

At Ghostino Casino, we reward our most dedicated players through our exclusive VIP Club. Our loyalty programme consists of 10 tiers, ranging from Apparition through to Ghost Supreme. As you progress through the tiers, you unlock increasingly valuable benefits, including:

  • Daily rakeback of up to 10%.
  • Weekly cashback of up to 15%, wager-free.
  • Level-up and monthly bonuses.
  • A dedicated personal VIP host.
  • VIP Transfer benefits when switching from another platform.

7. Games and Software

Our Ghostino Casino library features over 4,000 games, including 3,000+ slots, 90+ live dealer titles, and a full suite of table games. We partner with leading providers such as Pragmatic Play, NetEnt, Microgaming, Play'n GO, Hacksaw Gaming, BGaming, Betsoft, Big Time Gaming, Red Tiger, Evoplay, and more than 56 studios in total. Our live casino is powered by Evolution, Microgaming Live, VIVO, and BetGames, offering live blackjack, roulette, baccarat, poker, and game shows.

At Ghostino, we also provide sportsbook and eSports betting options, crash games, originals, jackpot games, and scratch cards. Our platform is fully optimised for both desktop and mobile, with 3,800+ mobile-compatible titles available through the Ghostino Casino app and mobile browser.

8. Prohibited Activities

When using our services, you agree not to engage in any of the following:

  • Fraudulent activity, including the use of stolen payment methods or false identities.
  • Collusion, match-fixing, or any form of cheating.
  • Using automated software, bots, or scripts to interact with our platform.
  • Creating multiple accounts to exploit bonuses or promotions.
  • Accessing our platform from a restricted jurisdiction.

We reserve the right to suspend, investigate, or permanently close any account found to be in violation of these rules. In such cases, we may withhold any associated funds pending investigation.

9. Responsible Gaming

At Ghostino Casino, we are committed to promoting safe and responsible gambling. We provide tools to help you manage your gameplay, including deposit limits, session limits, and self-exclusion options. If you feel that your gambling is becoming problematic, we encourage you to contact our support team or reach out to a recognised gambling support organisation. You can reach us at support@ghostino.com or via our 24/7 live chat.

10. Limitation of Liability

Our Ghostino Casino platform is provided on an "as is" basis. We do not guarantee uninterrupted or error-free access to our services. We shall not be held liable for any loss or damage arising from technical failures, service interruptions, or events beyond our reasonable control. Our total liability to you in any circumstances shall not exceed the amount held in your account at the time of the relevant event.

11. Governing Law and Disputes

These terms are governed by the laws of the jurisdiction in which Igloo Ventures SRL is registered. Any disputes arising in connection with our services should first be directed to our support team at support@ghostino.com. We are committed to resolving all complaints fairly and in a timely manner. If a resolution cannot be reached, the matter may be referred to the appropriate regulatory authority under our Anjouan licence.

12. Amendments to These Terms

We reserve the right to update or modify these terms at any time. When we make significant changes, we will notify you via email or a prominent notice on our website. Your continued use of our services following the publication of any changes constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates.

13. Contact Us

If you have any questions about our terms and conditions, please do not hesitate to get in touch. At Ghostino Casino, we offer 24/7 customer support via live chat directly on our website, or you can email us at support@ghostino.com. Our team is here to assist you with any queries relating to your account, bonuses, payments, or general use of our platform.